Returns & Warranty
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Returns
We accept returns within 30 days of delivery.
To qualify:
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Item must be unused
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In original condition
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In original packaging
Customer is responsible for return shipping unless the product was defective or incorrect. (If damaged upon arrival; A picture must be taken immediately and submitted within 48 hours to mattjr@fieldsons.com)
Refunds are issued once the product is inspected.
Limited Warranty
DOCK products are engineered for harsh marine-outdoor environments and are backed by a Limited 1-Year Warranty against manufacturing defects.
This warranty does not cover:
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Normal wear and tear
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Improper installation
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Misuse or modification
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Damage from extreme weather events
To file a warranty claim:
Email: mattjr@fieldsons.com with:
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Order number
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Photos
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Description of issue
We may repair, replace, or issue a partial refund at our discretion.
