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Returns & Warranty 

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Returns

We accept returns within 30 days of delivery.

To qualify:

  • Item must be unused

  • In original condition

  • In original packaging

Customer is responsible for return shipping unless the product was defective or incorrect.  (If damaged upon arrival; A picture must be taken immediately and submitted within 48 hours to mattjr@fieldsons.com)

Refunds are issued once the product is inspected.

 

Limited Warranty

DOCK products are engineered for harsh marine-outdoor environments and are backed by a Limited 1-Year Warranty against manufacturing defects.

This warranty does not cover:

  • Normal wear and tear

  • Improper installation

  • Misuse or modification

  • Damage from extreme weather events

To file a warranty claim:
Email: mattjr@fieldsons.com with:

  • Order number

  • Photos

  • Description of issue

We may repair, replace, or issue a partial refund at our discretion.

Made For The Elements.

Thank you for visiting DOCK. If you like one of our products, Leave us a review!

If you did not find what you needed, please feel free to contact our team in the CONTACT page under General Inquiries. 

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Dock tm respects your privacy. We collect only the information necessary to process orders, respond to inquiries, and improve our website. We do not sell or share your personal information, except as required to complete transactions or comply with the law. By using this site, you agree to this policy. â€‹â€‹â€‹

(757)943-2476

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Located in Saint Augustine, Florida

 

© 2026 by DOCK tm, All Rights Reserved

 

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